I want to thank Char and I’m sorry but I don’t remember the other lady that helped her. I have a special needs sister who will not leave her mask on or leave her shoes on. After calling a few places that would not accommodate my special needs sister, I called this place and from the first phone call, I explained my situation and they were so nice and got me in same day. These ladies were so kind to my sister and took good care of her while there and took care of the problem. I strongly recommended the Phoenix location. THANK YOU LADIES!*